FAQ

Having a backup sump pump is recommended as a secondary measure to help protect your basement from flooding. A backup pump can be standing by and operate when your main pump cannot. This may be because of a power outage, an extreme amount of incoming water, or even main pump failure.

In most cases the pump is NOT designed for that. The high salt content of water softener discharge is very corrosive and will attack the seals, the screws, and even the motor shaft. We recommend that you find an alternate place for the water softener discharge or contact a professional contractor to help design a […]

In most cases, bigger is not better and the sump pump should be sized for your application. A professional contractor will verify how quickly your sump pump fills up and make sure that your system is appropriately sized. An oversized pump will result in quick turn-ons and offs and could burn out the pump, where […]

If your discharge pipe freezes, or in any way becomes plugged, there is no place for the water to go when the pump runs. The pump is still going to run when the float switch is raised; it is just not pumping any water. This will eventually cause the pump to overheat and shut off. […]