Built in the USA

From concept to consumer, Goulds Water Technology is engineered, assembled and tested in America.
Read MoreXylem is a leading global water company, with a focus on solving customers’ most challenging water problems. You might know us as Goulds Water Technology or Bell & Gossett or, if you’re in Europe, you might know us as Lowara. Those are our commercial brands. But each of those products ultimately ends up with you – homeowners looking for the best solution to a plumbing issue.
Each year we get tons of questions either through direct communication or relayed to us through hundreds of certified plumbers. Some of these questions are unique and customized and some are generic and helpful to all.
We’ve created this website for you, using your questions and feedback. We’ll continue to add to it each week and will work to add more information and explanations of the solutions and systems to make this a one-stop shop for all your residential water needs.
Our answers are written by a variety of people – some are pro dealers and installers, some are engineers, some are industry experts, even suggestions from other homeowners. Our experts are both men and women who have faced, fixed or rebuilt anything you can imagine. From pipes to pumps to wells to wastewater to water pressure to irrigation, we’ll work to answer it all.
We at Xylem look forward to helping you and working with you.
Have a question you aren’t seeing an answer to? Check our FAQ page and use the form there to let us know how we can help.
Well Care Hotline:
888-395-1033
Monday through Friday from 10:00 a.m. to 5:00 p.m.
The wellcare® Hotline is a free, friendly service that can answer questions on wells and well water